Solutions for Maximized Patient Outcomes & Revenue
Chronic Care Management (CCM)
We manage the non-face-to-face administrative and clinical tracking for CCM. This includes patient enrollment validation, meticulous time tracking, care plan documentation support, and monthly billing compliance verification, ensuring maximized reimbursements and audit readiness.
Transitional Care Management (TCM)
Our team ensures smooth patient transitions by handling the mandatory follow-up calls, data entry, scheduling coordination, and complex documentation required within the 14-day and 30-day billing windows. We help prevent readmissions by closing operational gaps.
Principal Care Management (PCM)
For high-risk patients with a single complex condition, we provide the focused documentation, extensive time tracking, and detailed communication logs required for specialized monthly PCM billing. This supports specialist practices in delivering targeted, compliant care.
Remote Patient Monitoring (RPM)
We are the 24/7 data processing and alert management hub for your RPM program. Our service includes device setup support, vital sign data intake, trending analysis, documentation of 20+ minutes of interactive care, and flagging critical clinical alerts for physician review.
Medical Call Center
We manage all non-clinical patient communication, including scheduling and intake, acting as a professional, HIPAA-compliant front-office extension.
Medical Scribing
Real-time, virtual EHR documentation of patient visits, enabling providers to focus purely on the patient and boosting clinic efficiency.